Travel Assistance and Flight Information at Ethiopian Airlines Miami Office

The Ethiopian Airlines Miami Office is a vital hub for passengers in Florida and nearby regions who wish to book flights, manage reservations, or seek assistance with travel services. As Africa’s largest and fastest-growing airline, Ethiopian Airlines connects Miami with its primary hub in Addis Ababa (ADD), offering seamless connections to destinations across Africa, the Middle East, Europe, Asia, and beyond.

Ethiopian Airlines Miami Office Address

Ethiopian Airlines – Miami Office
Miami International Airport (MIA), Concourse J,
2100 NW 42nd Ave, Miami, FL 33126, United States

Ethiopian Airlines Miami Contact Information

• Miami Office Phone: +1 305 876 7000 (Airport Information)

• Ethiopian Airlines USA Toll-Free: +1 800 445 2733

  
  

• Cargo Services (MIA): +1 786 265 3900

• Website: www.ethiopianairlines.com

Working Hours of Ethiopian Airlines Miami Office

• Ticketing Office: Monday – Friday, 9:00 AM – 5:00 PM

• Airport Check-in Counters (MIA): Open 3 hours before departure, close 1 hour prior

• Customer Support (Call Center): 24/7 available

Services Provided at Ethiopian Airlines Miami Office

1. Flight Bookings & Reservations

• Assistance with one-way, round-trip, and multi-destination bookings.

• Business class and economy ticketing.

• Group and corporate travel arrangements.

2. Ticket Changes & Cancellations

• Date and time changes for booked flights.

• Flight cancellations and refund requests.

• Rebooking assistance during delays or schedule changes.

3. Baggage Services

• Information on baggage allowances for international flights.

• Extra baggage purchase options.

• Reporting lost, delayed, or damaged luggage.

4. ShebaMiles (Frequent Flyer Program)

• Membership enrollment and support.

• Earning and redeeming miles for flights and upgrades.

• Managing tier benefits: Blue, Silver, Gold, and Platinum levels.

5. Special Assistance

• Wheelchair and mobility assistance.

• Travel arrangements for unaccompanied minors.

• Pet travel and medical clearance services.

6. Ethiopian Cargo Miami

• Handling cargo shipments from Miami.

• Specialized services for perishable, valuable, and oversized cargo.

• Connections to African and international trade destinations.

 Popular Ethiopian Airlines Routes from Miami

From Miami International Airport, Ethiopian Airlines provides direct flights to:

• Miami (MIA) → Addis Ababa (ADD)

From Addis Ababa, passengers can connect to:

• Africa: Johannesburg, Nairobi, Lagos, Accra, Cairo, Cape Town.

• Europe: London, Paris, Rome, Frankfurt, Madrid.

• Middle East: Dubai, Beirut, Jeddah.

• Asia: Mumbai, Delhi, Bangkok, Guangzhou, Beijing.

Why Visit the Ethiopian Airlines Miami Office?

The Miami office is the best point of contact for:

• Ticket bookings and reservations.

• Upgrading to Cloud Nine (Business Class).

• Handling refunds and travel disruptions.

• Baggage queries and lost luggage assistance.

• Frequent flyer (ShebaMiles) support.

• Cargo shipping arrangements.

Travel Tips for Ethiopian Airlines Passengers in Miami

• Arrive at MIA at least 3 hours before departure for international flights.

• Use the Ethiopian Airlines mobile app for check-in and flight updates.

• Join ShebaMiles to earn rewards and enjoy lounge access.

• Check your travel documents and visa requirements in advance.

Conclusion

The Ethiopian Airlines Miami Office provides passengers with professional assistance in booking flights, managing travel plans, and accessing cargo and loyalty program services. With direct flights from Miami to Addis Ababa and extensive connections across Africa and beyond, Ethiopian Airlines is a trusted carrier for both business and leisure travelers.