Best Troubleshooting Methods To Solve QuickBooks Desktop Freezing Up
Learn how to fix QuickBooks Desktop when it freezes up. This simple guide helps you troubleshoot and get your software running smoothly again.
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QuickBooks desktop freezing up is a common issue with the software, nonetheless, it can cause major disruptions in your workflow. This issue can be highly frustrating as it can cause the entire software to freeze without showing any kind of message. Whether you are using the Premier, Pro, or Enterprise version, this issue can happen in all of them. However, there are a number of reliable ways to fix this, and in this blog post, we will tell you the best troubleshooting methods to address the issue.
Troubleshooting QuickBooks Frozen On Desktop
To fix QuickBooks desktop freezing up, you can follow the process that we have listed below.
Rebuild Data Utility
The frozen QuickBooks desktop issue can be caused by corrupted or damaged files. While you can manually fix them, the process can take a long time and is simply not the most optimal choice. The optimal choice, however, is to use the rebuild data feature in the software. You can follow the mentioned below process to do this. Do note that this method only helps if your tasks are frozen up, not the entire software.
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Click on File from the menu and navigate to Utilities.
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From this menu, select the Rebuild Data option.
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Let this process complete and restart the software.
Rebuilding the data utility will help solve any and all issues with the files. However, if it is the entire QB desktop software that is frozen up, then you can continue to the next step.
End QuickBooks Task via Task Manager
The reason for the QuickBooks desktop freezing up may be that the software has been running for a long time. If the entire screen is not frozen and you are seeing the close Window button, then you can use it to restart the software. However, if your entire screen is frozen (either in grey or white color), then you can follow the process that we listed below to fix it.
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Run the Task Manager in your system.
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Locate the QuickBooks Desktop software.
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Right-click on it and select End Task.
Once you have followed the steps, you can restart the software to check whether it is still frozen or not. However, do note that the process will also force end all operations running in the QB software.
Clean Boot Your System
QuickBooks desktop freezing up is a common issue and can be caused by multiple reasons. In case you are still not able to figure out the real culprit behind it, then you can clean boot your system to resolve multiple issues in one go. This process will fix any and all software conflicts and startup programs, as well as reset your drivers.
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Open the System Configuration settings on your desktop.
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From the menu, locate Services.
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Navigate to Hide All Microsoft Services and check the box.
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This will open a drop-down section; here, mark all the listed services.
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Lastly, save the changes and restart your system.
To Conclude
As we have stated earlier, the QuickBooks desktop freezing up issue does not come with any messages, making it difficult for users to figure out the reason behind it and resolve it. However, you can follow the troubleshooting methods that we have included. All the fixes are tried and tested and do not pose the risk of raising any other issues.
In case you are finding it difficult to perform a step, then you can connect with an expert at +1(800) 217-0394 for personalized guidance.
