Before You Sell: 5 Questions to Ask Any Jewellery Buyer

Asking the right questions shifts the power back to you as the seller. By focusing on valuation transparency, fee structures, testing technology, brand recognition, and payment speed, you can distinguish between a "middleman" and a true expert. In Hatton Garden, the competition is high, which works in your favour-but only if you know what to look for.

Introduction

Selling your jewellery is a significant financial decision, especially in 2026’s high-stakes market where gold and diamond prices are reaching new peaks. Whether you’re looking to sell jewellery in London to fund a new project or simply clear out items you no longer wear, not all buyers are created equal.

Walking into a shop in Hatton Garden can be intimidating if you aren't prepared. To ensure you aren't leaving money on the table, you need to lead the conversation. Before you hand over your precious items, ask these five essential questions to gauge the buyer’s transparency and expertise. Ready to start? Request an appraisal from our team to see how a professional evaluation should look.

1. "How do you calculate the final offer?"

A reputable buyer should be able to break down their offer clearly. Are they basing it on the current live "spot price" of gold? Are they using the Rapaport index for your diamonds? If a buyer gives you a flat number without explaining the weight, purity (9ct, 18ct, etc.), and stone quality, it’s a red flag. Always get a free valuation that includes an itemised breakdown.

2. "Are there any hidden fees or commissions?"

Some "cash for gold" services or auction houses might quote a high initial price but then deduct "refining fees," "testing charges," or "seller commissions." In Hatton Garden, the most trusted buyers offer a net price-the amount they say is the amount you get. Always confirm that the quote you receive is the final "take-home" figure before agreeing to the sale.

3. "What technology do you use to test the metal?"

In 2026, professional buyers should use more than just a touchstone and acid. Ask if they use XRF (X-ray Fluorescence) technology. This provides a non-destructive, precision analysis of the metal’s purity in seconds. This ensures you are paid for exactly what you have, which is especially important for unhallmarked or antique pieces.

4. "Do you value the brand or just the weight?"

If you are selling a piece from a brand like Cartier, Tiffany, or Van Cleef & Arpels, it is worth far more than its weight in gold. Ask the buyer if they have the expertise to value brand equity. A general scrap buyer will only pay for the raw materials, whereas a specialist in London’s jewellery quarter will pay a premium for the designer name.

5. "How and when will I be paid?"

In a world of instant digital transactions, there is no reason to wait weeks for a cheque. Most premier London buyers provide immediate payment via secure bank transfer (BACS) or cash (within legal limits). Confirm the payment method and timing upfront to ensure it meets your needs.

Conclusion

Don't settle for the first offer you receive. Your jewellery represents both financial and sentimental value, and it deserves a professional exit. If you’re ready to experience a transparent, expert-led process, Visit Our Store Today for a face-to-face consultation. Or, if you prefer to start from home, get a free quote online and let our specialists show you why we are the trusted choice for jewellery resale in 2026.

FAQs

Q: Do I need an appointment to ask these questions?

A: While many Hatton Garden shops welcome walk-ins, we recommend you request an appraisal appointment. This ensures a senior gemologist is available to give you their undivided attention and answer technical questions in detail.

Q: Should I get my jewellery cleaned before asking for a quote?

A: It isn't necessary. Professional buyers will look past surface dirt. However, if you are selling a high-end diamond, a quick clean can help the buyer assess the "eye-cleanliness" of the stone more quickly.

Q: What if I have a valuation from five years ago?

A: Markets have changed significantly by 2026. An old valuation is a good reference for descriptions, but the price will be outdated. You should always get a free valuation based on today’s live market rates.

Q: Is it okay to "shop around" with my jewellery?

A: Absolutely. In fact, we encourage it. A confident, honest buyer will have no problem with you comparing quotes. If a buyer pressures you to "sell right now or the offer expires," it’s usually best to walk away.

Q: Do I need my original receipts?

A: Receipts are helpful for proving provenance (especially for branded items), but they aren't required. We can authenticate and value your jewellery based on its physical characteristics and our 2026 market data.