Emirates Airlines ORD Terminal +1-888-738-0817

Flying with Emirates Airlines from Chicago O’Hare International Airport (ORD) is a world-class experience from the moment travelers enter the airport. Emirates operates from Terminal 5, O’Hare’s main international gateway, offering modern facilities, exceptional services, and a smooth airport journey tailored for global travelers. Whether you're heading to Dubai or onward to a different destination, the Emirates Airlines ORD Terminal provides the comfort, convenience, and efficiency Emirates is known for worldwide. This detailed guide covers everything you need to know—from terminal location and services to check-in procedures, amenities, and helpful travel tips.

Terminal Location: Where to Find Emirates at Chicago O’Hare

Emirates Airlines operates from Terminal 5 (T5) at Chicago O’Hare International Airport, the dedicated terminal for nearly all international flights departing and arriving at ORD. Terminal 5 is located on the far east side of the airport and is accessible via:

• Airport shuttle buses
  
  

• Airport Transit System (ATS)
  
  

  
  

• Rideshare and taxi services
  
  

• Parking lots dedicated to Terminal 5
  
  

• Public transportation links
  
  

Once inside Terminal 5, passengers will find Emirates check-in counters located toward the entrance of the departure hall, clearly marked and supported by multilingual staff.

Terminal 5 is known for its clean layout, modern architecture, and traveler-friendly design. It offers a wide range of facilities, including dining, duty-free shopping, lounges, currency exchange, and efficient security processing.

Emirates Airlines Services at ORD Terminal 5

Emirates is one of the world’s leading international airlines, and its operations at Chicago ORD Terminal 5 reflect the airline’s premium service standards. The terminal offers a full suite of passenger services to ensure convenience and comfort.

1. Dedicated Emirates Ticket Counters

Emirates provides several staffed ticket counters where travelers can get assistance with:

• Ticket booking or rebooking
  
  

• Baggage inquiries
  
  

• Seat upgrades
  
  

• Special assistance
  
  

• Travel document verification
  
  

Passengers appreciate the professionalism and helpfulness of Emirates’ customer service agents at ORD.

2. Baggage Services

Emirates passengers benefit from:

• Efficient baggage drop
  
  

• Assistance for oversized luggage
  
  

• Baggage tracking support
  
  

• Priority baggage for First and Business Class
  
  

Terminal 5 offers spacious baggage areas, ensuring smooth handling during both departures and arrivals.

3. Gate Services

Gate areas at Terminal 5 are equipped with:

• Comfortable seating
  
  

• Charging points
  
  

• Clear boarding announcements
  
  

• Organized boarding zones
  
  

Emirates’ boarding process at ORD is prompt and customer-focused, ensuring minimal waiting and smooth transitions.

Check-In Options for Emirates Airlines at ORD

Travelers flying Emirates from Terminal 5 have several convenient check-in options designed to make the process faster and more efficient.

1. Online Check-In

Available 48 hours before departure, Emirates’ online check-in allows passengers to:

• Select seats
  
  

• Manage meal preferences
  
  

• Download or print boarding passes
  
  

• Add Skywards membership details
  
  

Online check-in significantly shortens airport wait times.

2. Emirates Mobile App Check-In

The Emirates mobile app is a convenient option for tech-savvy travelers. It offers:

• Mobile boarding passes
  
  

• Real-time flight updates
  
  

• Baggage tracking
  
  

• Digital itineraries
  
  

App-based check-in is ideal for passengers who want a seamless digital experience.

3. Self-Service Kiosks

Terminal 5 offers self-service kiosks for travelers who want quick, hands-on check-in. These kiosks allow passengers to:

• Print boarding passes
  
  

• Tag checked baggage
  
  

• Modify seat assignments
  
  

Kiosks help reduce lines at ticket counters.

4. Counter Check-In

For those who prefer personalized assistance or need special services, Emirates staff at the counter provide:

• Document verification
  
  

• Additional baggage support
  
  

• Special assistance for elderly passengers, families, and unaccompanied minors
  
  

Emirates encourages passengers to arrive early to take full advantage of these services without rushing.

Amenities at Emirates Airlines ORD Terminal

Terminal 5 at Chicago O’Hare offers a rich selection of passenger amenities to enhance comfort before takeoff. Whether you’re waiting for a long-haul flight or have extra time before boarding, the terminal provides everything you need.

1. Emirates Lounge Access

First and Business Class travelers enjoy exclusive access to the Emirates Lounge at Terminal 5. The lounge features:

• Premium seating
  
  

• Buffet dining with international cuisine
  
  

• Refreshments and beverages
  
  

• Shower facilities
  
  

• Business centers
  
  

• Quiet relaxation zones
  
  

Skywards Gold and Platinum members also enjoy lounge privileges.

2. Dining & Restaurants

Terminal 5 offers a wide variety of dining options, including:

• Casual cafés
  
  

• American and international cuisine
  
  

• Fast-food outlets
  
  

• Grab-and-go meal stations
  
  

Passengers can enjoy a pre-flight snack, full meal, or coffee before heading to the gate.

3. Duty-Free Shopping

Duty-free shops in Terminal 5 are ideal for grabbing:

• Perfumes
  
  

• Designer accessories
  
  

• Luxury cosmetics
  
  

• Electronics
  
  

• Souvenirs
  
  

The spacious retail area ensures a pleasant shopping experience.

4. Charging Stations & Workspaces

Passengers can access:

• Charging ports
  
  

• Work desks
  
  

• High-speed Wi-Fi
  
  

These amenities are especially beneficial for business travelers who need to stay connected.

5. Family-Friendly Facilities

Terminal 5 supports families with:

• Family restrooms
  
  

• Nursing stations
  
  

• Kid-friendly dining options
  
  

• Stroller access
  
  

Parents traveling with children will find the terminal accommodating and stress-free.

6. Accessibility & Assistance

ORD Terminal 5 is equipped with wheelchair-friendly pathways, elevators, ramps, and support services for passengers with mobility or medical needs. Emirates staff are available to coordinate special assistance.

Travel Tips for Emirates Passengers at ORD

To ensure a smooth and pleasant travel experience with Emirates at Chicago O’Hare, keep these helpful tips in mind:

1. Arrive Early

Because Terminal 5 handles international traffic, security can be busy. Arrive:

• 3 hours prior for international flights
  
  

• Earlier during holidays or peak travel seasons
  
  

2. Use the ATS for Quick Transfers

The Airport Transit System provides a quick connection between parking, rental car facilities, and Terminal 5.

3. Keep Travel Documents Ready

Have your:

• Passport
  
  

• Boarding pass
  
  

• Visa (if required)
  
  

• Vaccination records (depending on destination)
  
  

accessible to speed up check-in and security.

4. Take Advantage of Online Check-In

Checking in online or via the Emirates app saves time and provides easy access to mobile boarding passes.

5. Explore Lounge Options

If you do not have lounge access through Emirates, Terminal 5 also offers independent lounges that can be accessed through memberships or one-time passes.

Conclusion

The Emirates Airlines ORD Terminal at Chicago O’Hare Terminal 5 offers a sophisticated and streamlined airport experience for international travelers. With premium check-in services, lounges, dining choices, duty-free shopping, and excellent passenger support, Emirates ensures travelers enjoy comfort and convenience from the moment they step into the terminal. Whether you’re flying for business, leisure, or connecting globally, Emirates Airlines at Chicago O’Hare Airport provides everything you need for a smooth and memorable journey.