3 Ways To Contact Avianca Airlines Customer Service Via Phone | Live Person

To get assistance with reservations or cancellations, make a call on Avianca Airlines customer service 1-808-900-8120(OTA) helpdesk anytime & executives are there to help you 24*7

3 Ways To Contact Avianca Airlines Customer Service Via Phone | Live Person

Avianca Airlines customer service

Have you booked a flight with Avianca Airlines and would like to gather specific information about your booking? For all queries related to your booked flight, you need to contact their customer service department. They will assist you with flight changes, refunds, cancellations, and their associated charges, as well as other related matters. In this article, you will get some significant information about Avianca flight booking to make your travel smoother and easier. 

How do I change a flight with Avianca?

Many passengers request a cancellation with Avianca due to a sudden change in plans. Avianca Airlines offers the option to pay a nominal fee above the ticket price and modify the details of an existing flight ticket. Along with the change fee, the passenger will also be required to pay the fare difference between the original booking and the new booking. To change a flight with Avianca Airlines, follow the steps below: 

  • Visit the official website of Avianca Airlines. 

  • Locate the ‘Manage my Booking’ option. 

  • Enter the last name along with the booking reference code and tap on ‘Continue’ to reach the booking page. 

  • Select the ticket and open the menu tab to choose the flight change option. 

  • Select the new date or destination and fill out the required details. 

  • Learn the charges and choose the preferred mode of transaction. 

  • Enter the card details and complete the transaction to confirm the flight change. 

  • The airline will make the changes and send you the confirmation email. 

Does Avianca refund money?

Yes, the passengers can cancel their booked flight with Avianca Airlines and seek a refund from the airline. However, the cancellation must be requested by the passengers prior to the flight's departure to be eligible for a refund. Additionally, the airline will deduct the cancellation charges, and the remaining amount will be refunded to the passenger’s account. 

Can you cancel Avianca within 24 hours?

Yes, passengers can cancel their reservation within 24 hours of booking. Avianca's cancellation policy allows a risk-free period of 24 hours from the time of booking, with no cancellation fees for passengers who cancel during this time. This rule applies to both refundable and non-refundable tickets. However, if a passenger cancels with less than seven days left before departure, standard cancellation fees will apply. 

How do I speak to someone at Avianca?

The passengers who are unable to understand the policies and charges of the airline and are looking for assistance can connect directly with their representative via phone. To contact Avianca Airlines Phone number, follow the steps below: 

  • Head to the official Avianca Airlines website. 

  • Find the “Contact Us” section and select the phone option. 

  • A phone number will appear on the screen.

  • Dial 1-808-900-8120(OTA) to connect. 

  • After your call connects, choose your preferred language and follow the IVR prompts. 

  • Press 1 to make a reservation. 

  • Press 2 to inquire about a flight change with Avianca. 

  • Press 3 to ask a question. 

  • Press 4 to seek a refund. 

  • Press 5 to speak to a live person over the phone. 

  • Press 9 to return to the main menu. 

Conclusion 

Avianca Airlines offers different customer service solutions in relation to bookings, such as flight changes and refunds. Customers may also approach the airline in case of a problem, and they have the advantage of canceling their flights risk-free, within 24 hours. By knowing how they work, one will find his or her travel experience easier.